- 4-year/60,000-mile Basic coverage
- 5-year/50,000-mile Emission Control coverage
- 6-year/70,000-mile Powertrain coverage
- 7-year/unlimited-mileage Corrosion coverage
- 10-year/unlimited-mileage Seat Belt Warranty
- 4-year/60,000-mile Genuine Infiniti Accessories Basic coverage (when purchased at time of vehicle sale)
- Up to 7-year/100,000-mile Infiniti Extended Protection Plan (optional)
- 2-year/24,000-mile Federal Emission Performance Warranty
- 4-year/60,000-mile Federal Emission Defect Warranty
- 8-year/80,000-mile Federal Emission Long Term Defect Warranty
- 4-year/60,000-mile California Emission Performance and Defect Warranties
- 7-year/70,000-mile California Emission Long Term Defect Warranty
2012
Infiniti Warranty Information Booklet
2011 Infiniti Warranty Information
Booklet
Infiniti Warranty
FAQS
When does the warranty on my vehicle
begin?
The warranty period begins on the date the vehicle is
delivered to the first retail buyer or put into use, whichever is
earlier.
Learn more in your Warranty Information
Booklet
How long is my vehicle
warranty?
Refer to the warranty coverage chart on page 1 of the
Warranty Information Booklet.
Learn more in your
Warranty Information Booklet
Is there a deductible
for warranty repair?
There is no deductible for warranty
repairs. Warranty repairs will bemade at no charge for parts and/or
labor (except for batteries andtires, in which case you may pay certain
charges). Any needed parts replacement will be made using genuine
Infiniti or Infiniti-approved new or remanufactured
parts.
Learn more in your Warranty Information
Booklet
Is towing covered by
warranty?
If your vehicle is inoperative due to failure of a warrantied
part, towing service to the nearest Infiniti Retailer is covered for 48
months or 60,000 miles, whichever comes first.
Learn more in your Warranty Information
Booklet
When I bring in my vehicle for warranty service,
will there be a loaner vehicle available?
When you make an
appointment and drop off your Infiniti for warranty service at
participating Retailers, a complimentary Infiniti Service Loan Car will
be waiting.
Who will determine if the repair on my vehicle
is covered by warranty?
Take your vehicle to the nearest Infiniti
Retailer. Once they have diagnosed the problem, you will be advised
whether the repair is covered.
Contact your nearest
Infiniti Retailer
If I misplaced my
Warranty Information Booklet, how can I obtain a replacement
copy?
If you have lost or misplaced your Warranty Information
Booklet, please contact Infiniti Consumer Affairs at 1.800.662.6200
between the hours of 8:00 a.m.?5:00 p.m., Eastern/Central/Pacific Time,
Monday through Friday.
Can I get reimbursement for a warranty repair
performed by a nonauthorized repair facility?
You can contact
Infiniti Consumer Affairs at 1.800.662.6200 between the hours of 8:00
a.m.& 5:00 p.m., Eastern/Central/Pacific Time, Monday through
Friday to determine if the cost of repair is eligible for
reimbursement.
Can I modify my vehicle or add accessories not authorized by
Infiniti?
If you install non-Infiniti after-market products on your
Infiniti vehicle, you assume the risk that if you later present your
vehicle fora warranty repair, the claim will be denied if the repair is
determined to be necessary due to the non-Infiniti part/accessory or its
installation.
Are scheduled
maintenance services covered by the warranty?
As a condition of this warranty, you are responsible for
properly using, maintaining and caring for your vehicle, as outlined in
your Owner's Manual and your Infiniti Service and Maintenance Guide, and
maintaining copies of all maintenance records and receipts for review
by Infiniti. Failure to do so is likely to result in the denial of
warranty coverage.
Evidence of the performance of the
required maintenance should be kept and presented as proof of such
maintenance in connection with related warranty repairs. To assist you
in maintaining appropriate records, the Maintenance Log located in your
Infiniti Service and Maintenance Guide can be used along with supporting
repair invoices, receipts and other such records.
How often do I take my
vehicle for service?
Section 8 of your Owner's Manual gives a
full explanation of the types of maintenance as well as the time
intervals in which the services should be performed.
What does my warranty
cover?
Please refer to your Warranty Information Booklet for a list
of what is
covered.